OMC Regional Foundation – Customer Testimonial
September 18, 2008
Scott Becker, President
Trust Event Solutions
2689 NE 165th Street, Suite 100
North Miami Beach, FL 33160
This letter serves to inform you of how pleased we have been, since 2004, with our decision to use your web-based solution and services for our FORE! OMC Regional Foundation Golf Classic.
Not only did the software provide what our organization needed for data management, it also streamlined and elevated our pre-event registration process and event day check in process. The Trust Event software solution gives us a vehicle to showcase value to our sponsors in terms of the increased visibility they get with their sponsorship in our tournament as well.
We are located in a community that didn’t need another fundraiser golf tournament. There were so many. Trust Event Solutions, in addition to some decisions we made about event format, remains a key factor that distinguishes our event from the more than 80 events in the region. Our online registration system makes it unique and helps us save time so we can do the important work of relationship building with our sponsors and golfers.
In addition, using the system to conduct a post-event survey has been expedient and smart. Our sponsors and golfers have the opportunity to tell us if they liked the registration process and our event. In 2004, I had to do my homework to convince our golf committee that using this online registration and data management tool was necessary to do a good job of organizing the event, but now our sponsors and golfers make my case for renewal through their strong marks on event promotion, email communications, and sponsor recognition.
To top it off, I have been very impressed with your customer service, Scott. I have always sensed that I was your most important client, although I knew you were juggling other and bigger events. I appreciated your timely responses to my questions, requests, and concerns, and I value that many of my early requests for specialized reports have now become standard in your product.
This year has been a particularly challenging year for us because of so many other organizational priorities in the forefront. It has seemed that you were a member of our team for this event, and I am grateful for your service.
I highly recommend Trust Event Solutions to anyone planning a top notch event with discerning sponsors and participants and to anyone who wants to be more efficient with event planning. We are looking forward to working with you in 2009!
Stacey Vanden Heuvel
Vice President, Marketing and Philanthropy
Olmsted Medical Center